如何婉拒客戶的請求
[ 2006-08-01 10:21 ]
在知識經(jīng)濟(jì)的年代，各種信息技術(shù)都是有價值的、能創(chuàng)造財富的資本，也因此成為公司的保密材料。至于保密的等級則要視重要性而定。遇到詢問保密信息的客戶，拒絕自是不可避免，但是要怎樣婉拒又不會失去客戶呢？我們看看下面這封拒絕信是怎么寫的。
Dear Dr. Philips
Thank you very much for your letter concerning our technical training
programs. Your tentative plans sound excellent and we are sure that your
personnel will benefit from the training you intend to establish.
The courses we have worked out for the engineers in the research department
of your East Power Industry Company are the result of several years' effort.
Since some of the areas it pursues are of a classified nature both for our
purposes and because of industrial regulations, you can understand why it is not
possible for us to send you a detailed outline of the program.
We have already referred your letter to one of our extension division. They
will contact you within two weeks. The program they have developed is specially
established for the engineers in the atomic power application which will prove
of the same value to you. Meanwhile, for your most convenience, we are enclosing
an article in the June issue of Engineering Research, which describes several
corporate training programs for engineering development in the power industry of
our country.
Thank you again for your interest in the cooperation of human resource
development. And we are also looking forward to your success in this field.
Yours sincerely
（例文來源：《國際商務(wù)寫作教程》，對外經(jīng)濟(jì)貿(mào)易大學(xué)出版社 英語點津 Annabel 編輯）
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